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Comments & Complaints

IF YOU HAVE A

COMPLAINT

ABOUT OUR

SERVICES, WE

WANT TO HEAR

FROM YOU.

For more information on how to complain, please refer to the Complaints leaflter availabe at Reception or on the website.

 The Patient and Client Council can also provide free and confidential advice on making a complaint. You can find out more by visiting www.patietncclientcouncil.hscni.net or by phoning freephone 0800 917 0222

 

More details on the HSC complaints procedure are available at www.dhsspsni.gov.uk/hsscomplaints.htm

 

 Talk to us

Phone Us

 Write to us

Your Contact is

Carol Andrews, Practice manager

Glengormley Practice, 324 Antrim Road, Newtownabbey, BT365EQ

Tel 02890 848420

 

Doctors and staff at Glengormley Practice strive to give our patients the best possible standard of care and to act quickly when problems arise. If you have any comments, suggestions or complaints on any aspect of the service we provide, please bring this to our attention to allow us the opportunity to address your concerns and, if necessary, conduct a full investigation.

A separate leaflet is available which explains in more detail what the Practice procedures are for making a formal complaint and can be found in section 9.



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