The Practice is currently in crisis being supported by the Practice Improvement & Crisis Team due to a shortage of clinical and administrative staff.  

What does this mean for our patients?

Our clinical and administrative staff are working hard to provide a safe and efficient service to you.  Our administrative staff are trained Care-Navigators who are there to advise and direct you to the best healthcare professional.  Other Healthcare Professionals are often the best point fo contact for certain medical problems -  Other Healthcare Professionals.  We ask that patients work with us during this difficult time.  Please treat our staff with respect at all times.

As a result, we request that you contact the Practice between 11am-1pm for any administrative or prescription query (we cannot deal with clinical problems during these hours).  Please use our website to request:

• a continuation sickline
• a MAT B1 form
• a private referral letter
• access to your medical records
• change your personal details

We cannot accept telephone calls to request these items. 

The Practice continues to work hard to solve our resource issues rather than handing back our contract. 

Click here to view our telephone statistics: Telephone Statistics.docx