Prescriptions

Configure Prescription Details
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IMPORTANT INFORMATION: NEW IT SYSTEM

Due to circumstances beyond our control, our current IT system is changing.  This will impact on the services the Practice can offer during the transition period. 

If your prescription is due between NOW and 30th May 2025 you MUST order your prescription no later than 1pm on Wednesday 14th May 2025 via Patient Facing Services or on the prescription line 02890 834360. The Practice will have no facility to process your prescription until after the installation of our new software.

From Monday 31st May to Monday 30th June 2025 you can order your prescription via our website:   Prescriptions - Glengormley Practice  This is a temporary service only.  We will contact you over the coming weeks to arrange online access to our new system. 

Please use online options where available as the Practice is under exceptional pressure during this period.  Updates will be posted on our website, www.glengormleypractice.co.uk and our Facebook page.

Chemist Collections

Between 01/03/2025 - 31/03/2025 the Practice processed 3013 prescriptions.  

Currently over 25 pharmacies offer prescription collection from the Practice.  If you nominate a pharmacy to collect your prescription please allow a minimum of 72 hours from placing your order. 

We ask that our patients do not contact the Practice to enquire if your prescription has been collected by your chemist.  This means our telephone lines are often full to capacity and therefore patients needing to contact the Practice for other medical reasons are unable to get through on the telephone.

Repeat Prescriptions

 

The online prescription ordering service via this website is now obsolete.  The Practice is offering a new Online Service for ordering your prescription via Patient Facing Services (NHS).  Login - Patient Services (patient-services.co.uk)

If you have not previously registered for our new online service, please contact the Practice.  This system is linked to our InPractice system so that ordering your prescription is more user friendly. 

If you need medication, and cannot wait to order online, please contact the prescription line on 02890 834360 (open Monday-Friday 08:00 – 20:00)

Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Please note that if you wish for your prescription to be collected by the local chemist, this may take longer.

Medication Reviews

All patients on repeat prescriptions will require an annual medication review which will include blood monitoring where appropriate. You will be invited by the Practice to attend the treatment room for blood tests etc. 

For patients using the new online service, medication that is due to be reviewed will not be displayed and you will have to request this using the "additional request" option on website. 

Page last reviewed: 13 May 2025
Page created: 07 July 2023