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NEW TELEPHONE SYSTEM

Due to an increased demand on our service, we are implementing a new telephone system.  We hope that this will enable quicker access for patients in relation to any aspect of your medical care.

When you contact the Practice, there will be 4 options available to you:

OPTION 1 - GP Telephone 1st Appointment - line open 8.45am-10.30am.

Due to guidelines set by the Department of Health, GPs must speak to a patient on the telephone before a face to face consultation is arranged.  Please select OPTION 1 to make a telephone 1st appointment with the GP.  Please note that these are subject to capacity, and once full no more requests will be taken, and you will be asked to phone back the next day.

OPTION 2 - Prescription Enquiries - line open 11am-1pm, 2pm-5pm

This option is available if you have a query relating to your prescription, ie, you have not received all your items, or your prescription has not arrived at the chemist.  Please note that we require 72 hours notice for a prescription to arrive at any Pharmacy.  This collection service is offered by the chemists, and the Practice has no control over collection days/times.

OPTION 3 - To Make an Appointment with a Clinician other than the GP - line open 11am-1pm, 2pm-5.30pm

If you wish to make an appointment with our Treatment Room, midwife, Practice Nurse, or for any specialist clinic appointments please select option 3.

OPTION 4 - All General Enquiries - line open 11am-1pm, 2pm-5.30pm

This option is available for all other general enquiries.

PLEASE REMEMBER IF YOU MUST VISIT THE PRACTICE, YOU MUST WEAR A FACE COVERING

 

 

 

 

 

 

 


 

(Site updated 03/08/2022)

Contact Details

Glengormley Practice

Contact Telephone

028 9084 8420
028 25663 500
028 90834 360
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