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 The Practice will be closed for the Bank holiday on

Friday 12 July 2024

Please ensure you have ordered your medication, and allow 72 hours for your prescription to reach your chosen pharmacy.  

 

For urgent clinical problems that cannot wait until the Practice reopens, please contact Dalriada Urgent Care on 02825 663500

 

The Practice will reopen on Monday 14 July at 8.45am.

   

We Are a Practice in Crisis

The Practice is currently in crisis being supported by the Practice Improvement & Crisis Team due to a shortage of clinical and administrative staff.  

Our GPs are working hard to service patients within safe limitations.  There are a number of healthcare professionals who can assist you with your problem.  Other Healthcare Professionals

As a result, we request that you contact the Practice between 11am-1pm for any administrative or prescription query (we cannot deal with clinical problems during these hours).  Please use our website to request:

  • a continuation sickline
  • a MAT B1 form
  • a private referral letter
  • access to your medical records
  • change your personal details

We cannot accept telephone calls to request these items. 

Our clinical and administrative staff are working hard to provide a safe and efficient service to you. We ask that our patients work with us during this difficult time. 

From 8 April - 12 April our clinical staff consulted with 310 patients at a face to face appointment and 285 patients on the telephone.  These figures do not include our Treatment Room.    

The Practice continues to work hard to solve our resource issues rather than handing back our contract. 

Click here to view our telephone statistics: Telephone Statistics.docx